About Upside
Upside Roof Systems emerged in 2018 from the merger of two roofing companies owned by Mike Kennedy and Austin Railey – boasting over 40 years of combined industry experience. Our smooth transition to a larger company is rooted in an unwavering commitment to customer service.
As owners and operators, Mike and Austin handle estimates personally, avoiding the conventional commission-based sales model to build direct trust with customers. We prioritize quality over profit, utilizing top-tier materials and skilled roofers for durable and worry-free roofs.
Consistency defines our approach, whether it’s an 800-square-foot home or a 5,000-square-foot estate—each project receives meticulous attention. Every homeowner deserves to feel their project is crucial, and we uphold high standards in every job.
What distinguishes Upside? Our commitment, top-tier materials, consistency, and extensive experience. Engage with any Upside team member, and rest assured they are highly qualified for diagnoses and recommendations. From storm damage to insurance claims and energy efficiency, our experience is the bedrock of our business.
Mike Kennedy: Owner/ Operator
Mike has been in the roofing industry since 1997 working his way up from being the clean-up guy on a crew to owning his own company. He was born and raised in Louisville and attended Waggener high school and the University of Louisville (Exercise Science and Physiology). He enjoys road cycling and mountain biking and formerly spent several years racing competitively. In his down time, he can be found exploring the Parklands, conversing with friends at a local brewery, or relaxing at his Fisherville home with his wife and cats listening to music and enjoying the tranquility.
Austin Railey: Owner/ Operator
Austin has worked in roofing since 2004 in various capacities. As a native to the city, he was also a Louisville Metro firefighter for many years. He attended Ballard high school, the University of Kentucky, and the University of Louisville (Exercise Science and Physiology). He enjoys skiing, running, and is active in his church. In his spare time, he works on home improvement projects and spends time with his wife, two daughters and their dog Maggie.Â
Caitlin Barnes: Administrative Coordinator
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Caitlin has been with Upside since early 2023. She is currently a Business Administration major at the University of Louisville with a marketing minor. She was born and raised in Louisville and attended Fairdale high school. She is an avid reader, often known to finish books in one sitting. Her hobbies include weekends on the water at her family’s lake house, exploring any and every local coffee shop, and hiking trails all over the area with her energetic pup Nala.
Reviews
Austin quickly came out and surveyed my damage and gave me an estimate on the spot! He was so professional and very pleasant to work with. I was able to hire him and have the work completed quickly and efficiently. It was a pleasure to work with Austin and I would highly recommend his services!
The team at Upside was efficient and professional. Came in at the promised time, get the job done and left my yard clean and tidy. Appreciate your hard work and thumbs up for your team, Mike!
Let me preface my review by giving some background info. I have owned a plumbing business for nearly 30 years and have worked with many contractors in various capacities. As a result, I take notice of good workmanship and business practices. I contacted our independent insurance agent and friend of nearly 30 years to ask if they had any recommendations on roofing contractors. Without hesitation they recommended Upside Roof Systems, saying that consistently, after referring Upside Roof Systems to people, they received calls back from the customers of Upside, to thank them for the recommendation. With that said, I contacted Mike, at Upside Roof Systems, who came out and estimated the job and provided everything needed to meet insurance requirements. After meeting with Mike, I determined that he is a professional who knows his trade and he offered great advice regarding the proposed work required. I went ahead and contracted with his company and was very pleased. They roofed 3 buildings and replaced gutters on one of the structures. The gutter installation required coordinating with another contractor who had to complete some work after the roof went on but before the gutters were installed. The whole process was seamless. I can't say enough good things about the workmanship and professionalism of Upside Roof Systems. They completed work according to schedule, cleaned up the job site, inspected the job upon completion and provided everything required for me to receive reimbursement by my insurance company. The whole process was painless and exceeded my expectations. Thanks!
Mike replaced my addition roof about 2 years ago. It had leaked for years despite other companies "fixing" it. Mike did the job and NO leaks!! He inspected the rest of the roof, telling me it was still in good shape-saving me money. He recently replaced gutters and installed leaf filters. Said my roof was still good. Upside Roofing is honest and trustworthy. I highly recommend.
I’ve been using Upside for years. Mike is honest, friendly, and trustworthy, and I’ve always found their pricing to be very fair. They’re also professional and neat, which is important because I recommend them to my family, friends, and clients.
The estimate was detailed & reasonable. He was upfront about the possible variability of the cost based on the condition of our tired, old roofs (house + standalone garage), and I appreciated his honesty. His crew hustled in some really hot weather to beat the remnants of a hurricane. The workmanship looks good. They did an excellent job cleaning up. I would use him again & would be glad to refer him to others.
If you want a stress free experience and to have the peace of mind that the work will be done the right way, you need to choose this company. Upside has replaced two roofs for me and has provided exceptional work and the crew’s eye for detail is unrivaled. It is hard to find this quality of work anymore.
Upside Roofing did a great job with placing our new roof. They kept us updated on what was going on, were on time & clean up was good. Very professional!
I am very happy with my Upside Roofing experience. Austin suggested I contact my insurance company and met the Adjuster here when he came. My insurance covered 90% of my total. I had received 4 estimates and Upside was aligned with the estimates. The workers were friendly and respectful of myself and my home. I have had many compliments and my new roof makes my home look so much better. They use quality products and the whole experience was pleasant😁My sincere thank you to Austin and Caitlin! I highly recommend Upside!!!
Mr Kennedy and his staff are extremely professional, communicative and have utterly meticulous workmanship!
HIGHLY recommend Upside Roofing. Austin and his team replaced our whole roof recently and were fantastic, and Austin just helped replace a skylight and patch some shingles from a recently storm for us . Super nice and honest and very high quality of work. Would recommend to anyone!
Upside roof systems replaced the roof on my home and I'm thrilled with the service and the results! They were very professional and easy to work with. Communication was clear and direct; I felt comfortable asking questions and felt confidant in the answers I received. They worked quickly and efficiently, basically finishing the whole roof start to finish in one day. I feel totally confidant in recommending Upside.
Working with Mike was awesome, he answered all my questions and provided more information. He also helps the local mountain bike community which I respect. Thank you for the work!
Upside was great! The crew was very friendly and worked very fast. Mike was extremely transparent, honest, and upfront. Felt like they genuinely had my best interest in mind.
Very thorough evaluation with a detailed explanation of the necessary repairs. The photos are a great communication tool. The work was completed as expected and Mike was great.
Upside Roof Systems is the only stop for your roofing/gutter needs. Young energetic gentlemen that just get after it without the overinflated cost.Highly recommend them to anyone!
Austin was wonderful to work with. He quickly returned my call. He was timely and courteous. As a widow, he took the time to tell me what he needed to do and why. He took pictures to show me what needed to be done. His estimate was very reasonable. I couldn’t sing higher praises of his work. I would definitely hire him again.
It’s difficult to find someone to trust in the roofing business. You can trust these people. You won’t be disappointed.
My roof has needed some repairs over the years. Upside was recommended to me by a coworker and they have been outstanding!! Truly could not ask for a more professional, reliable, honest, and integrity focused company. Austin has done an amazing job every time, and I will absolutely be using them when it comes time for a new roof. Thanks again for all the work, Austin and the Upside Roofing team!
Upside Roofing, Austin, responded quickly to my roofing concerns. He analyzed the problem and shared this solution with me. His estimate for repairs was fair and reasonable. He scheduled the repair around my schedule and he arrived on time to do the work. He did a professional repair, provided a free inspection on my entire roof and thoroughly cleaned the area. I highly recommend Upside Roofing for your roofing work.
Upside was great. Price, service,, and communication all five stars. Thanks.
Upside is amazing and they do a great job. We have used them for many different types of jobs and they always explain the process in a way that’s easy to understand. Very knowledgeable and competitive pricing.
I would highly recommend this business to anyone looking for an honest and professional roofing company! Mike was very communicative and responsive and answered all of my questions. We couldn’t be happier with our high quality roof!
Fantastic job at our home! Highly recommend. They cleaned up and hauled away all materials. Personable. Estimate was thorough with receipt including photos of work completed.
Austin was great to work with! Scheduling and work performance were both very prompt and courteous. His expertise made a possibly troublesome diagnosis for an intermittent roof leak very quick and painless. Would highly recommend and use again!
Austin and his crew were great. New roof shingles look good. They had the old shingles off and the new on in one day, a very long day for them. Came back the next day for some finishing touches and clean up that left the house and yard clean afterward. Could not be happier with how the work was done and look forward to the peace of mind the new roof will give me. Thanks.
I highly recommend Upside Roof systems! Austin was very professional and easy to communicate with for all my questions or concerns. His team was amazing, I was so impressed with how fast and how hard they worked the day they came to replace my roof. They did a great job on cleaning up after they were completed. I was very happy with my experience with Upside Roof systems!
Austin was recommended by a close friend and did a fantastic job! He was so quick to come help us get quoted and fixed our roof problem in no time at all. Definitely recommend them for your next roof repair or replacement! Thanks again for all your work. 🙂
Outstanding service. Quick to respond to my inquiry and quick to complete the job.
I needed a new roof but was reluctant for fear of being scammed. I got three referrals, all good, but I went with Upside Roof Systems because of their follow-up with pics and line item pricing of each thing that needed to be done within hours of looking at my roof. I knew what I would be getting and paying for. They respond quickly to any call/text and explained everything. The owner works with his seasoned crew. The roof looks great and I highly recommend Upside Roof Systems! Great job!!
Upside Roof Systems recently replaced my roof due to hail damage. Their work was excellent. The owner communicated with me throughout the process of inspection, insurance appraisal, scheduling and installation. Though it took a while to schedule the work (lots of homes had hail damage) they showed up on time and completed the job in less time than expected. The entire team was dedicated and professional. When finished, they cleaned up thoroughly and there was no damage at all to the lawn or landscaping. I wouldn’t hesitate to recommend them without reservation.
So easy to work with and did an excellent job with both tearing off the old roof and putting the new one on! Could not tell they were here except we had a new roof! Thank you so much!
Mike has now completed his second job for me. Him and his team replaced my roof a few years back and today he replaced the gutters on my home. I cannot recommend him and his crew enough to anyone seeking roofing or gutter work. They are punctual, Professional and very hard working people. You will not be disappointed in the quality of work provided.Mike takes the time to answer any questions and ensure you feel comfortable with any work performed. He provides various options on materials and makes sure that you are receiving the best for the money spent. I cannot thank him enough for the recommendation on the shingles he installed. They held up very well during this last round of storms.Mike and his crew certainly set the bar for roofing work and I would trust my Roofing needs with nobody else.
Austin did a great job for us with a thorough inspection, fully repaired the issues and answered all of my questions. Highly recommend!
Really good work at a very affordable price. Austin is very personable and professional. He answered all our questions and made us feel comfortable with the process.
We have had Upside Roof Systems install the roof on 2 separate homes & they also wrapped the overhang area with siding on our prior brick home. We highly recommend them due to their professionalism, value & communication.The day after the March 2023 windstorm Austin was out inspecting our roof & making the area where the shingles blew off waterproof until the new roof could be installed. We were blessed to just have shingles blown off & not any other major damage.Austin communicated with us in a timely manner the week our roof was scheduled, as the weather was an issue the week of our new roof install. I could not be happier!!I wish folks could see the roof up close because when I saw the pictures taken from the roof top, I commented to my husband, "That looks sooooo good!!" There were 2 vents that needed to be re-vented to code & that was taken care of as well!!Their professionalism is unmatched!! I trust them to be honest & let us know anything that needs to be corrected/added once the work on the roof was in process. They did a great job of cleaning up afterward as well!!When Upside Roof Systems is on the job, I know, without a shadow of a doubt, that the job will be completed to the highest standard!If you want a high quality roof installed by a company with integrity, hire Upside Roof Systems.
I could not be happier with my new roof! I was very anxious about the whole process, my poor old house has needed a new roof a long time. It's a complicated, high-pitched roof with many odd angles and a dreadfully configured gutter system. The house also sits midway up a steep hill- a real pain for roofers! Upside came in and overcame all difficulties, solving all sorts of problems. They were on time, positive, utterly professional. They reconfigured gutters that will alleviate wear and tear on the new roof and mitigate water in the basement issues. They even hooked up my rain barrel! I love how the roof and gutters look- just gorgeous. And when they left, the yard and sidewalks were much cleaner than when they came!
These guys did a fantastic job. Austin inspected my roof and really won my trust through his thoughtful recommendations (ventilation, cricket vs no cricket, ect), attention to detail, and talking me through the best model shingle for my place. His crew showed up on time, did a very careful job, cleaned up perfectly, and left my ugly plants, drive way, and yard intact. I love the job they did, am happy with the pricing, and now heartily recommend Upside Roofing for anyone needing roofing work.
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